Shipping policy

FOR US DOMESTIC ADDRESSES:

 

FOR INTERNATIONAL ADDRESSES:

• UPS or DHL Express Mail International: calculated at checkout (7-21 days)

DR ProMakeup is not responsible for any problems occurring in transit or in customs.

*Please be aware that most international destinations will impose duties and tariffs, over which our company has no control, and cannot estimate for you. DR ProMakeup is not responsible for payment of any customs/import tax fee; customers may need to pay the import tax in order for the package to clear customs. No shipping or return shipping fees are refundable/covered by DR ProMakeup.

GENERAL SHIPPING INFORMATION

We strive to ship all orders within 24 hours, except for orders placed on Sunday and Holidays. Fulfillment times are subject to stock availability and the receipt of a complete customer order, along with correct shipping and billing information. In the event an item is out of stock, we will inform you via email or phone for further instruction.

DORINAROTARI.COM is not responsible for incorrect addresses you may have used when placing your order. If you have inadvertently used an old address or incorrectly entered a number, etc., we will make every effort to assist you where possible.

DORINAROTARI.COM reserves the right to delay shipment or cancel any order suspected of fraud or unauthorized activity.

Delivery times typically begin one business day after the order is placed.

You will receive an email containing your Tracking Number once your package has been shipped from our U.S. distribution center. Visit My Order to check the most up-to-date status of your order.