Thank you for choosing our makeup brushes. We appreciate your business and strive to provide you with high-quality products.

 

However, if you are not completely satisfied with your purchase, we have a return policy in place to ensure your satisfaction.

 

Please review the following details:

1. Eligibility for Returns:   - Our return policy is valid for 14 days from the date of purchase.   - To be eligible for a return, the makeup brushes must be unused, in their original packaging, and in the same condition as when you received them.   - We do not accept returns on brushes that have been used or washed.

2. Return Process:   - To initiate a return, kindly contact our customer service team via email or phone within the 14 day return period.   - Provide your order number, a description of the issue, and any relevant photos, if necessary.   - Our customer service representative will guide you through the return process and provide you with further instructions.

3. Refund Options:   - Upon receiving and inspecting the returned makeup brushes, we will process your refund.   - Refunds will be issued in the original payment method used for the purchase.   - Please note that shipping and handling charges are non-refundable.

4. Exchanges:   - We do not offer direct exchanges for makeup brushes.   - If you wish to exchange an item, please follow the return process mentioned above and place a new order for the desired product.

5. Damaged or Defective Items:   - In the unlikely event that you receive a damaged or defective makeup brush, please contact our customer service team immediately.   - Provide your order number, a description of the issue, and any relevant photos.   - We will arrange for a replacement or refund, depending on your preference.

6. Non-Returnable Items:   - For hygiene and safety reasons, we cannot accept returns on used or washed makeup brushes.Please note that this return policy is subject to change without prior notice.

We recommend reviewing our policy periodically for any updates. If you have any further questions or concerns, please do not hesitate to reach out to our customer service team.

Thank you for your understanding and cooperation. We value your satisfaction and strive to provide you with the best possible experience.